Cookie Policy
Last Updated: December 3, 2025
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
Cookies allow websites to recognize your device and remember information about your visit, such as your preferred language, login status, and other settings.
2. How We Use Cookies
Agenttrix (Heskarim LTD) uses cookies and similar tracking technologies to:
- Understand how visitors use our website
- Improve user experience and website performance
- Analyze traffic sources and marketing campaign effectiveness
- Remember your preferences and settings
- Track session information for analytics purposes
- Prevent fraud and enhance security
3. Types of Cookies We Use
3.1 Strictly Necessary Cookies
Purpose: Essential for the website to function properly
Examples:
- Session management cookies
- Security and authentication cookies
- Load balancing cookies
Duration: Session (deleted when you close your browser) or up to 1 year
3.2 Analytics Cookies
Purpose: Help us understand how visitors interact with our website
What We Track:
- Pages visited and time spent on each page
- Traffic sources (where visitors come from)
- Device type, browser, and operating system
- Screen resolution and viewport size
- Geographic location (country/city level)
- User journey and navigation patterns
Technologies Used:
- Session Storage (for session tracking)
- Firebase Analytics
- Google Analytics
Duration: Session or up to 2 years
3.3 Functionality Cookies
Purpose: Remember your preferences and provide enhanced features
Examples:
- Language preferences
- Form auto-fill data
- User interface preferences
Duration: Up to 1 year
3.4 Marketing/Tracking Cookies
Purpose: Track marketing campaign effectiveness and user acquisition sources
What We Track:
- UTM parameters (campaign source, medium, campaign name)
- Referrer information (which website sent you to us)
- Ad click IDs and conversion tracking
Duration: Up to 90 days
4. Third-Party Cookies
We may use third-party services that set cookies on our website. These third parties have their own privacy policies and cookie policies:
Firebase/Google Cloud Platform
Used for: Data storage, analytics, and performance monitoring
Privacy Policy: https://policies.google.com/privacy
Google Analytics
Used for: Website analytics and user behavior tracking
Privacy Policy: https://policies.google.com/privacy
5. Session Storage and Local Storage
In addition to cookies, we use browser storage technologies:
Session Storage
What we store: Session ID, page visit count
Purpose: Track user behavior during a single browsing session
Duration: Cleared when you close your browser tab
Local Storage
What we store: User preferences, form data (if you choose to save it)
Purpose: Improve user experience by remembering your preferences
Duration: Until you clear your browser data or we remove it
6. How to Manage Cookies
You have several options to manage or disable cookies:
6.1 Browser Settings
Most web browsers allow you to control cookies through their settings. You can:
- Block all cookies
- Block third-party cookies only
- Delete cookies after each browsing session
- Accept cookies from specific websites only
How to manage cookies in popular browsers:
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Cookies and website data
- Edge: Settings → Cookies and site permissions → Cookies and site data
6.2 Do Not Track
Most browsers have a "Do Not Track" (DNT) feature that sends a signal to websites requesting not to be tracked. We respect DNT signals and will limit tracking when DNT is enabled.
6.3 Impact of Disabling Cookies
Please note that blocking or deleting cookies may impact your experience on our website:
- Some features may not function properly
- You may need to re-enter information more frequently
- Your preferences may not be saved
- We may not be able to provide personalized experiences
7. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any material changes by updating the "Last Updated" date at the top of this policy.
8. More Information
For more information about how we collect and use your data, please see our Privacy Policy.
If you have questions about our use of cookies, please contact us:
Email: contact@agenttrix.com
Website: agenttrix.com
Company: Heskarim LTD (trading as Agenttrix)
Company Number: 16579658
Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom